PTZtv One on Roku : We've had two reports of subscribers not being able to play any video stream that doesn't contain embedded audio e.g. Bimini, Philly, Palm Beach, etc. We believe this problem is linked to a Roku software update service behavior that is automatically delivering pre-release (currently restricted BETA) OS version 15.3 . Unfortunately, at this time there is no workaround to bring those Roku devices back to the latest production OS release 15.2.4 . We are pursuing this issue to understand what options are available for resolution. [7/27/2026 1:28pm EDT]

Update: Multiple bug reports have been filed with Roku regarding audio-less streams not playing in their OS version 15.3.4 build 832. That version is rolling out to more consumers and more device types. Unfortunately, it breaks 25% of our streams. If you see an update to this version offered, decline that update. However, auto-update checks once per day and can't be turned off. Rolling back to an earlier OS version is also not possible. [7/31/2026 2:50pm EDT]

Update: Despite our best efforts, Roku are now rolling out a broken release of thier software version 15.3 . Today we have seen a released version 15.3.4 build 841 and it still fails to play any of our live streams that do not have an audio component. We are continuing to pursue this issue. If you get an auto-update to this version (or any other earlier/later one) and it will not play any of our audio-less live streams, please go to support.roku.com and report the issue is affecting subscribers to PTZtv One.

Failing streams are : Paradise Island, Port Philly, Port St. Maarten, Port Bimini, Palm Beach Inlet and SXM Island

[8/12/2026 6:30pm EDT]

Update: We have been informed that Roku engineers have fixed this issue but we do not have a release date at this time. [8/17/2026 5:00pm EDT]

PTZtv Premium : Susbcribers who are using AmEx cards might see their payments fail and their susbcriptions expire. This is a known problem. The workaround is to repurchase the susbcription and select Stripe as the payment method during checkout. Stripe are another well regarded payment processor and will take AmEx (or other CC) payments without issue.

Cameras

Please note that this section is updated manually and typically within 24-48 hours of a failure. PTZtv staff will have reviewed the failure condition and tried to correct remotely. Check back often for updates if you do not see your camera of interest.

Port St Thomas Webcam

Tuesday March 31st 2026 : This camera will be OFFLINE indefinitely and until further notice.

Tuesday March 24th 2026 : OFFLINE since 10:09am local time, believed to be a local Internet issue.

Kitty Cat Cam

Friday February 27th 2026 : This webcam has been discontinued.

New Jersey Wildlife Cam

Tuesday July 1st 2025 : This webcam has been discontinued.

Florida Monkey Cam

Sunday June 1st 2025 : These webcams have been discontinued.

Atlantic City Webcam

Tuesday December 28th 2021 : Due to changing business and location conditions, we have reluctantly decided to discontinue this webcam.

Port Aruba Webcam

December 2021 : In the absence of a working agreement with our partners, we have reluctantly decided to discontinue this webcam.

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