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System Status

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SYSTEM and CAMERA STATUS

SYSTEM

Wednesday 9/28/2022 : Some customers of PTZtv Premium have experienced problems with the credit card checkout process while purchsing new subscriptions. For example, the "complete purchase" button is missing and only html code displays. This problem has been reported to our service provider and they are investigating.

 

No planned maintenance.

 

During periods of extreme viewer interest in certain one-off events like hurricanes, new ship arrivals, sick ship arrivals, etc. you may experience difficulty loading our webcam websites or be presented with "content not available" messages by our video players. Unfortunately, we have finite viewer capacity and it is not economically feasible for us to provide an infinitely scalable video service. We do provide some dedicated resources for our subscription services and they should provide you with a much more stable viewing platform during these events.

Cameras

Please note that this section is updated manually and typically within 24-48 hours of a failure. PTZtv staff will have reviewed the failure condition and tried to correct remotely. Check back often for updates if you do not see your camera of interest.

 

Port Canaveral Webcam

 

Saturday Oct 1st, 2022 5:00pm EDT : Back ONLINE.

 

Saturday Oct 1st, 2022 12:20pm EDT : ISP technician visited yesterday and resolved some issues but not all. Waiting for an update about what else needs to be done. No ETA for back online unfortunately.

 

Friday Sep 30th, 2022 12:15pm EDT : Physicial infrastructure involved in our Internet connection was damaged in the storm. We are expecting a technician to fix later today and be back online.

 

Thursday Sep 29th, 2022 10:00am EDT : We went OFFLINE at 5:30am local time, presumably due to loss of power or Internet access as a result of Hurricane Ian passing over Florida. No more details or estimates for restoration at this time.

 

Port Bermuda Webcam

 

Friday Sep 30th, 2022 12:15pm EDT : We were OFFLINE again as of 10:03am local time. There is a chronic and recurring IP address configuration problem with our ISP. It started before the storm and is repsonsible for all our recent outages. We are expecting another "fix" later today but are not confident that will be the end of these issues. We find this level of unreliability to be totally unacceptable and are taking steps to find a more permanent solution.

 

Port Nassau Webcam

 

Wednesday Sep 7th, 2022 : Long-term chronic problems with the local Internet service have again surfaced in the last few days, typically in the hour before ships start departing. The problems can last for 10 minutes or for over an hour. They may manifest as pixelated or smeared video on some devices or as stuttering/jumping video on others. Engineers with our local ISP are investigating.

 

SXM Island Cam

 

Tuesday Sep 27th, 2022 : Still waiting for safe mast access in order to install replacement camera. Most of this disruption is due to the installation of a new weather radar system at the same site.

 

Wednesday Sep 14th, 2022 : Waiting for weather conditions to be suitable for mast installation of the replacement camera. It's very windy up that high so safety rules dictate the timing.

 

Tuesday Aug 16th, 2022 : We are preparing to ship a replacement camera to SXM rather than wait for the original camera to be repaired.

 

Thursday July 21st, 2022 : This camera has failed beyond the scope of remote or on-site repair. It will be returned to the USA for repair or replacement. This will take many weeks to complete and therefore we anticipate this to be an extended outage.

 

Saturday June 4th, 2022 : This camera went OFFLINE again last week. There are multiple issues that have developed since the camera was relocated to an alternate mounting tower. Unfortunately there are no quick or easy fixes. Apologies.

 

Maho Beach Cam and SXM Island Cam

 

Tuesday Sep 27h, 2022 : Our host facility has been closed or inaccessible which has prevented installation of the new audio hardware. As soon as a tech can get in there, we will install. No date at this time.

 

Tuesday Aug 16th, 2022 : New audio hardware has been acquired and will be shipped to SXM for install with our ATC feed.

 

Monday May 16th, 2022 : ATC audio feed has failed again. Unclear what the trigger event is for this issue. We replaced the power supply during our visit last month. Investigating further.

 

Fort Lauderdale Webcam

 

Update 1/28/2022 : Cameras have been removed from the Pier 66 site today. We hope to return them once construction work is completed, possibly 2024, and have been enthusiastically invited to do so. In the meantime, if we can find a temporary home for an elevated view camera then we will.

 

Update 1/24/2022 : We have been advised that as construction work is intensifying, power supply will be very erratic and we will need to remove/shutdown these cameras for possibly two years. Not wholly unexpected but nonetheless disappointing to lose the great views from Pier 66. Final removal details and date still to be determined.

 

You may see periods when the cameras are OFFLINE due to construction work at Pier 66 reaching our tower roof location. We have worked with management at the site to prolong our camera availability and thank them for their continued support and co-operation. However... there are no guarantees that we will be able to maintain 100% uptime.

 

Atlantic City Webcam

 

Tuesday December 28th 2021 : Due to changing business and location conditions, we have reluctantly decided to discontinue this webcam.

 

Port Aruba Webcam

 

December 2021 : In the absence of a working agreement with our partners, we have reluctantly decided to discontinue this webcam.

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